Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Shipping times may vary depending on customer location and courier services.

Tracking

Tracking information may be provided once the order is dispatched.

Delays

Shipping delays caused by weather conditions, customs, courier services, or other external factors are beyond our direct control.

Incorrect Address

Customers are responsible for providing accurate shipping details. Additional charges may apply for reshipping due to incorrect addresses.

Damaged Products

If your product arrives damaged, please contact our support team with photos and order details for assistance.

Cancellation Policy

Last Updated: 2026

Subscription Cancellation

Customers may request cancellation according to their selected subscription plan terms.

Cancellation requests do not automatically qualify for refunds.
Access may remain active until the current billing period expires.

Product Order Cancellation

Physical product orders may only be canceled before shipment processing begins.

Once an order has been shipped, cancellation may no longer be possible.

Disclaimer

Last Updated: 2026

VisionStreamTV provides streaming access and entertainment-related services for customer convenience.

We do not guarantee uninterrupted availability, exact channel lineups, or permanent access to specific content due to third-party provider changes.

Content availability may vary by region, device, or technical limitations.

Users are responsible for ensuring compliance with local laws and regulations regarding streaming services in their region.

Contact Information

For support, billing, shipping, or policy-related inquiries, please contact VisionStreamTV through the official website contact page or support channels.

Shipping Policy